Returns and Refunds

We hope you are happy with your purchase, however, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund.  Please note some items are excluded due to hygiene reasons.

All orders must be returned within 14 days of the purchase date.  All returned items must be in a new and unused condition, with all original packaging. 

Return shipping costs must be covered by the customer.  Return shipping costs for faulty/damaged items will be reimbursed to the customer once the item has been received and checked.   Please include a note with your order number in your return. 

We recommend you return your item/s using a Recorded Delivery Service, we will only provide a refund once we have received the items.   

Please email our Customer Service team with your order number, item/s you wish to return and they will be happy to assist you: [email protected]